• High-speed elevator ride

• Panoramic city, desert, and sea views

• Telescopes and interactive displays

• Entry ticket as per selected time slot

Burj Khalifa Lounge Experience – Levels 152 to 154

• Access to Levels 152, 153 & 154

• Enjoy the exclusive outdoor terrace

• Complimentary beverage (tea, coffee, or bubbly)

Burj Khalifa Observation Deck Tour (30 Minutes)

Soar to the 124th, 125th & 148th floors for stunning 360° city views.

Burj Khalifa

Step into the world’s highest lounge at 585 meters

• Admission to The View at The Palm, located in Palm Tower
  

• High-speed elevator ride with floor-to-ceiling digital visuals
  

• Access to Level 52 observation deck with 360° views
  

• Entry to interactive theatre and exhibits on Palm Jumeirah's history
  

• Views of Palm Jumeirah, Dubai Marina, Burj Al Arab, and more
  

• On-site café, VIP lounge, and souvenir shop

Experience The View – 240m Above Dubai

Soar to the 52nd floor for panoramic views of Palm Jumeirah, Dubai skyline & the Arabian Gulf, with immersive exhibits and a stunning digital elevator ride.

View at the Palm

• Dubai Past Gallery – Explore the city’s transformation from a fishing village to a global metropolis

• 360° Views from the Sky Deck – Witness Old Dubai on one side and New Dubai on the other

• Walk on the Glass Bridge – Thrilling view from 150 meters above ground

• Virtual Metropolis Zone – Peek into Dubai’s future through interactive displays

• On-site Café – Enjoy refreshments with a view

Discover Dubai’s Past, Present & Future at the Iconic Dubai Frame

Step into a 150-meter architectural wonder offering panoramic views, immersive galleries, and a thrilling glass bridge experience.

Dubai Frame

• Located stop the iconic Address Sky View Hotel

• Enjoy sweeping 360° views of Downtown Dubai from the 52nd and 53rd floors

• Sky Slide : Glide through a fully transparent glass tube from the 53rd to the 52nd floor – a thrilling ride with breathtaking views

• Sky Edge Walk (optional upgrade): Walk along the outer edge of the tower with no windows or barriers – a hands-free, heart-racing experience

• Ideal for capturing dramatic photos of the Burj Khalifa and the Dubai skyline

Sky Views Observatory at 219m Above Ground

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Skyview Observatory

Frequently asked questions

1: What is included in a standard Burj Khalifa tour?

The standard tour grants you access to the 124th and 125th floors of the Burj Khalifa’s observation deck, offering stunning 360° views of Dubai’s skyline, desert, and coastline. The experience begins with a high-speed elevator ride and includes optional transfers depending on the package selected. Note that you must carry a valid ID, and bookings are valid only for the selected date and time slot. Food and drinks from outside are not permitted, and shared transfers are limited to centrally located Dubai hotels.

2: What’s the difference between Prime and Non-Prime hours at Burj Khalifa?

Prime hours generally refer to sunset timings when the views are at their most magical, typically between 4:00 PM and 6:30 PM. These slots are priced higher than non-prime hours (early morning or late evening). Make sure to choose your preferred slot while booking.

4: What is the Burj Khalifa Sunrise + Morning Treat experience?

If you're an early riser, the Burj Khalifa, At the Top Sunrise with Morning Treat is perfect. It includes entry to the 124th and 125th floors during the peaceful sunrise hours and comes with complimentary tea or coffee, ideal for a quiet and scenic start to your day.

Frequently Asked Questions: Burj Khalifa Tours & Combo Packages

Planning to visit the world’s tallest building? Here’s everything you need to know before booking your Burj Khalifa tour.

3: What are the different Burj Khalifa ticket options available?

Namaste Dubai offers a variety of Burj Khalifa experiences to suit different preferences. Choose from standard observation deck access (124th + 125th floors), rooftop meals with a 3-course set menu, or a café option with a drink or pastry. We also provide combo packages like Burj Khalifa with Dubai Aquarium, Sky Views Observatory, or both. Early risers can enjoy the At the Top Sunrise + Morning Treat, while those seeking luxury can opt for The Lounge at Level 152–154 with a beverage included.

5: What’s included in theBurj Khalifa Café Experience?

The Burj Khalifa Level 124 + Café package includes standard entry to the observation deck and a light refreshment at the ground-level café. This includes either one soft drink or a pastry. Note that hot beverages are not included in this package.

6: Is there a Burj Khalifa combo with the Dubai Aquarium?

Absolutely. The Burj Khalifa + Dubai Aquarium combo lets you enjoy panoramic views from the top and then explore the fascinating Dubai Aquarium and Underwater Zoo. The experience includes a 30-minute tour on the 124th and 125th floors followed by entry to the aquarium, offering a full-day adventure in one package.

7: What is the Burj Khalifa Lounge experience?

For a luxurious outing, opt for the Burj Khalifa Lounge ticket, which gives you access to levels 152, 153, and 154, home to the world’s highest lounge at 585 meters. The package includes a complimentary drink (tea, coffee, or bubbly), access to the outdoor terrace, and a 30-minute guided tour of the observatory.

8: Is there an all-in-one combo available?

Yes, the Burj Khalifa + Dubai Aquarium + Sky Views combo is a complete Dubai attraction package. It includes access to levels 124 & 125 of the Burj Khalifa, the Dubai Aquarium & Underwater Zoo, and the Sky Views Observatory with the glass slide. Transfers (if selected) apply to the Burj Khalifa portion only. This combo is valid till 30th September 2025.

9: Is hotel transfer included with Burj Khalifa tickets?

Transfers are optional and depend on the package selected. For most combo tours, transfers from centrally located hotels in Dubai (Deira, Bur Dubai, SZR, Marina) are available.

10: What are the child policies for Burj Khalifa tickets?

Children under 3 years of age enter free. Kids aged 3 to 8 are charged child rates, while those above 8 are charged adult rates. All children must be accompanied by an adult at all times during the tour.

11: What is the cancellation policy for Burj Khalifa tickets?

All Burj Khalifa tickets are non-refundable once booked. 100% cancellation charges apply, so please ensure your selected date and time before confirming. If you're ready to witness Dubai from new heights, choose the package that best fits your travel style and enjoy a seamless experience with or without transfers.

12: Is there a dress code or restriction at Burj Khalifa?

There’s no strict dress code, but modest and comfortable clothing is recommended. Outside food & drinks are not allowed.

13: What safety measures are in place during the Burj Khalifa visit?

Burj Khalifa follows strict safety protocols. Children must be accompanied by adults, and the management is not responsible for any loss, injury, or damage during the visit.

1: What is The View at The Palm and what can I expect from the experience?

The View at The Palm is a stunning observation deck located on the 52nd floor of The Palm Tower, right above Nakheel Mall. This attraction offers panoramic 360-degree views of the iconic Palm Jumeirah, Dubai’s skyline, and the Arabian Gulf. Visitors begin their journey with an immersive exhibit and an interactive theatre that narrates the story behind the creation of Palm Jumeirah. A high-speed elevator, enhanced with a floor-to-ceiling digital display, whisks you up to the deck where both open and enclosed viewing areas, a VIP lounge, a café, and a souvenir shop await.

2: What’s the difference between Prime and Non-Prime hours at The View at the Palm?

The View at The Palm offers two types of timings—Non-Prime Hours and Prime Hours. Non-Prime Hours generally fall outside sunset times and are less crowded, while Prime Hours (usually between 5:00 PM and 7:00 PM) offer breathtaking sunset views and a livelier atmosphere. Ticket pricing varies accordingly. Transfers are optional and can be included with either ticket type.

4: What important information should I know before visiting The View at the Palm?

Visitors must carry a valid Emirates ID or passport to gain entry. Children must be accompanied by an adult throughout the experience. Food, drinks, and smoking are not allowed inside the vehicle if you're using transfer services. The venue reserves the right to refuse entry for non-compliance with rules, and the service provider holds no responsibility for closures due to technical issues or weather-related interruptions. No refunds are issued for partially used or unused services.

Frequently Asked Questions: The View at the Palm

An overview of what to expect at The View at The Palm.

3: What is not included in The View at the Palm tickets?

The ticket does not cover any personal expenses such as shopping, dining, or drinks purchased at the venue (other than the meals included in the specific package selected). Guests are also not allowed to bring outside food and beverages into the attraction.

5: What is the cancellation and refund policy for The View at the Palm ticket?

All bookings are non-refundable. Once a ticket is booked, 100% cancellation charges apply regardless of the reason for cancellation. This policy applies to both prime and non-prime hour bookings.

6: What is the child policy at The View at The Palm?

Children under the age of 4 are considered infants and can enter for free. Kids aged between 4 and 12 years are charged a child rate, while those above 12 years are considered adults and will be charged the adult rate.

1: What is the Dubai Frame and why is it popular?

The Dubai Frame is an architectural landmark offering panoramic views of both Old and New Dubai. It stands 150 meters tall and features a glass sky bridge connecting the two towers. It’s a must-visit for those who want a quick yet comprehensive view of the city’s transformation.

2: What can I see inside the Dubai Frame?

Inside, you'll find a museum showcasing Dubai’s past, present, and future. The Dubai Past Gallery features the city’s humble beginnings, while the Present and Future Galleries offer immersive tech-based visuals and a glimpse of what’s to come.

4: What are the operating hours of Dubai Frame?

Dubai Frame is typically open from 9:00 AM to 9:00 PM daily. However, timings may vary during public holidays or special events, so it’s best to check before visiting.

Dubai Frame : Frequently Asked Questions (FAQs)

General Visitor Information about Dubai Frame

3: Is the glass bridge at the Dubai Frame safe?

Yes, the glass skywalk on the 100-meter bridge is completely safe and regularly maintained. It's designed with high-grade materials and offers a thrilling but secure experience.

5: Are food and drinks allowed inside Dubai Frame?

No, outside food and beverages are not permitted. However, there is a café on the sky bridge where you can enjoy coffee with a view.

6: Is photography allowed inside Dubai Frame?

Yes, photography is allowed, and it's one of the best places to capture breathtaking city views. However, tripods and commercial photography may require prior approval.

7. Are there any age or height restrictions for visiting Dubai Frame?

Yes, photography is allowed, and it's one of the best places to capture breathtaking city views. However, tripods and commercial photography may require prior approval.

8. Is Dubai Frame wheelchair accessible?

Yes, the Dubai Frame is fully wheelchair accessible and provides facilities for visitors with mobility needs.

9. Do I need to bring an ID for entry at Dubai Frame?

Yes, a valid photo ID or passport is required for admission, especially for ticket verification.

10. Can I book Dubai Frame tickets with hotel transfers?

Yes, Namaste Dubai offers Dubai Frame tickets with optional hotel pickup and drop-off from centrally located areas such as Deira, Bur Dubai, Sheikh Zayed Road, and Marina.

11. What is the cancellation policy for Dubai Frame?

Once booked, Dubai Frame tickets are non-refundable. A 100% cancellation charge applies if you cancel after confirmation.

12. What is the child ticket policy at Dubai Frame?

Children below the age of 3 can enter the Dubai Frame free of cost. Those between 3 to 12 years are eligible for child rates, while anyone above 12 years will be charged the standard adult rate.

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